REPORTS TO: Delivery Manager, Jeff Scott

POSITION TYPE: Full Time, Exempt

GENERAL HOURS: Varies, Any Days/Hours of the Week

GENERAL DESCRIPTION: Works under the direct supervision of the Delivery Manager to deliver product efficiently and accurately to retail accounts. Responsible for the daily functions of the Delivery and Fleet. This position is considered a safety sensitive position as defined by the Drug and Alcohol Abuse Prevention and Testing Program as allowed under the State of Oklahoma House Bill 2612 (aka “The Unity Bill”).

RESPONSIBILITIES/JOB DUTIES (this is not all-inclusive):

Coordinating

• Properly staff all delivery routes daily.
• Coordinate and ensure completion of all deliveries in a timely manner and in the same day.
• Work with the Delivery Manager to complete annual computerized routing of the Sales and Delivery routes to maximize efficiency and productivity.
• Prepares all delivery routing daily.

Supervisory

• Assist Delivery Manager with training of all new hires to perform driver responsibilities.
• Assist Delivery Manager with ongoing training programs for delivery personnel.
• Coach and train delivery supervisors.
• Resolve and document complaints directed toward the drivers within 24 hours of the complaint.
• Resolve problems or opportunities a driver has communicated about an account, salesperson, co-worker, etc. within five working days of first contact.
• Ensure that all disciplinary action toward drivers has been acted upon and documented within 48 hours of the notice of violation.
• Complete quality audits as part of all ride-with programs. Documentation on this program is to be documented and organized.
• Complete required productivity tracking as prescribed by the Delivery Manager.

Delivery

• Complete all fill-in responsibilities (including vacation, sick, or any other special route needs) in a professional and timely manner.

General

• Ensure proper and safe driving habits and observations of all laws and regulations have been adhered to at all times.
• Maintain a current and appropriate driver’s license.
• Maintain appropriate dress and personal appearance standards. Report to work in proper uniform.
• Communicate and cooperate with all departments of the company to further efficiencies and ensure the smooth operation of the company.
• Maintain a positive relationship with all customers, co-employees, and management.
• Know, understand, and adhere to all company policies and procedures.
• Promote company goodwill in all areas, assist others and perform tasks as appropriate and/or necessary to help maintain the positive image of Capital Distributing in the market.
• Complete all assigned training in a timely manner.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School Diploma preferred
• At least 1 year of Delivery experience preferred
• Must be organized and able to prioritize
• Good computer and technical skills
• Capable of strategic thinking and planning
• Good written and verbal communication skills
• Must have valid driver’s license and good driving record
• CDL License required

PHYSICAL REQUIREMENTS:

• Must be able to drive, sit or stand for extended periods of time
• Must be able to lift, push or pull 25 to 50 lbs, up to 75 lbs occasionally
• Must be able to twist and reach overhead
• Must be able to crawl and/or climb a ladder